Privacy Policy

This Privacy Policy explains how We collect, use, and disclose Your information when You use Our Service. It also outlines Your privacy rights and how the law safeguards them.

We use Your personal data to deliver and enhance the Service. By accessing or using the Service, You consent to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have specific meanings defined under the following conditions. These definitions apply equally, whether the terms are used in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account refers to a unique user profile created for You to access and use Our Service or specific sections of it.

Affiliate means any organization that directly or indirectly controls, is controlled by, or is under common control with another party. The term “control” indicates ownership of 50% or more of the shares, equity interests, or voting securities that allow for the election of directors or other governing authorities.

Cookies are small data files stored on Your computer, smartphone, tablet, or other device by a website. These files contain information such as Your browsing activity and are used for various purposes, including improving Your browsing experience.

Country refers to the United Kingdom.

Device means any electronic tool capable of accessing the Service, such as a computer, mobile phone, or tablet.

Personal Data means any information that identifies or can be used to identify an individual.

Service refers to the Website.

Service Provider means any individual or organization that processes data on behalf of the Company. This includes third-party entities or individuals engaged by the Company to operate the Service, provide support, perform related services, or help analyze how the Service is used.

Usage Data refers to information automatically collected when the Service is used or generated by the Service infrastructure itself (for instance, the length of a page visit).

Website refers to Oaks Accountants, accessible at oakstoneaccountants.co.uk

You refers to the individual using or accessing the Service, or the business or other legal entity on whose behalf the individual is using or accessing the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, Postal code, City

  • Usage Data

Usage Data

Usage Data is automatically collected when You use the Service.

This data may include details such as Your Device’s Internet Protocol (IP) address, browser type and version, the pages of Our Service You visit, the date and time of Your visit, the duration of time spent on each page, unique device identifiers, and other diagnostic information.

When accessing the Service via a mobile device, We may automatically gather certain information, including but not limited to the type of mobile device used, its unique device ID, IP address, operating system, mobile browser type, unique identifiers, and additional diagnostic data.

We may also collect information transmitted by Your browser each time You visit Our Service or access it through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and to store certain types of information. These technologies—such as beacons, tags, and scripts help Us collect data, track user interactions, and improve or analyze the performance of Our Service.

The tracking technologies We use may include:

  • Cookies or Browser Cookies: A cookie is a small data file placed on Your device. You can configure Your browser to refuse all cookies or to notify You when a cookie is being sent. However, if You choose not to accept cookies, certain parts of Our Service may not function properly. Unless You have changed Your browser settings to block cookies, Our Service may use them.

  • Web Beacons: Some areas of Our Service and certain emails may include small electronic files known as web beacons (also called clear GIFs, pixel tags, or single-pixel GIFs). These allow the Company to, for example, count the number of users who visit specific pages or open emails, and to gather related website statistics such as measuring section popularity or ensuring system and server integrity.

Cookies may be either “Persistent” or “Session” cookies. Persistent cookies remain stored on Your computer or mobile device even after You go offline, while session cookies are deleted automatically when You close Your web browser.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: This includes monitoring how the Service is used to ensure proper functionality and performance.

  • To manage Your Account: To handle Your registration as a user of the Service. The Personal Data You provide allows You to access various features and functionalities available to registered users.

  • To fulfill a contract: To develop, execute, and manage contracts for the purchase of products, items, or services You have requested, or any other agreements made with Us through the Service.

  • To contact You: To reach out via email, phone calls, SMS, or other forms of electronic communication (including push notifications) regarding updates, service information, product details, or important notices—such as security updates—when necessary or appropriate.

  • To provide information and offers: To send You news, special offers, and general updates about products, services, and events similar to those You have already purchased or shown interest in, unless You have chosen not to receive such communications.

  • To handle Your requests: To process and manage any inquiries or requests You submit to Us.

  • For business transfers: To use Your information as part of evaluations or transactions related to mergers, acquisitions, restructuring, reorganization, dissolution, or other transfers of assets, whether as part of an ongoing business or in bankruptcy or liquidation. In such cases, Personal Data may be among the transferred assets.

  • For other purposes: To use Your information for additional objectives such as data analysis, identifying usage trends, measuring the effectiveness of marketing campaigns, and improving Our Service, products, services, marketing strategies, and overall user experience.

The Company may share Your Personal Information in the following situations:

  • With Service Providers: To allow them to monitor, analyze, and improve the use of Our Service or to communicate with You on Our behalf.

  • For business transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or part of Our business by another company.

  • With Affiliates: With Our affiliated entities, provided they agree to comply with this Privacy Policy. Affiliates include Our parent company, subsidiaries, joint venture partners, and other entities under common control.

  • With Business Partners: To offer You specific products, services, or promotional opportunities.

  • With Other Users: When You share information or interact in public areas of the Service, Your information may become visible to other users and could be publicly accessible outside the platform.

  • With Your Consent: We may disclose Your personal information for any other purpose when You have explicitly consented to such disclosure.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will keep and use Your information as needed to comply with legal obligations (for instance, when required to retain data under applicable laws), resolve disputes, and enforce Our agreements and policies.

Additionally, the Company will retain Usage Data for internal analysis. This type of data is typically kept for a shorter duration, unless it is required to enhance the security or improve the performance of Our Service, or if We are legally obligated to retain it for a longer period.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operational offices and any other locations where the parties involved in data processing are situated. This means that Your information may be transferred to and stored on computers located outside of Your state, province, country, or other jurisdiction, where data protection laws may differ from those in Your region.

By consenting to this Privacy Policy and submitting Your information, You acknowledge and agree to such transfers.

The Company will take all reasonable measures to ensure that Your data is handled securely and in compliance with this Privacy Policy. No transfer of Your Personal Data will occur to any organization or country unless adequate safeguards are in place to protect Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@oakstoneaccountants.co.uk

  • By phone number: 020 3037 8883

  • Our postal address is: 6 St George’s Circus, London SE1 6FE